International freight forwardingIndustry is an industry, entrusted by the import and export goods consignor, for the client to handle the international transport of goods and related business to receive remuneration。Freight forwarding is generally referred to as an enterprise engaged in the international freight forwarding industry。
From this definition, we can replace the following three basic pieces of information:
(1) The freight forwarding industry belongs to the service industry, the basic task is to transport goods, with a focus on cross-border transport。
(2) The whole task involves three main roles: Shipper, Forwarder and Consignee.
(3) The purpose of the freight forwarder is to receive payment for services。
Here are some additional notes on the 3 points of information about international freight forwarders:
First, the freight forwarding industry belongs to the category of service industry, its product is a service, its products and the majority of service industry employees in essence and there is no essential difference。Therefore, at the beginning of the freight forwarder's entry into the line, it should be clear about its positioning and avoid the concept of being disconnected from reality。Freight forwarders focus on cross-border transport, but cross-border transport is only part of the freight industry, and even pure cross-border freight forwarders inevitably have to come into contact with inland transport。
The second point is that shippers and freight forwarders play three important roles in the transportation of goods, but the personnel involved in the entire transportation task are multifaceted。
The goods are to be delivered by the shipper to the consignee and need the help of the forwarder。However, the cargo itself does not exist on a ship or aircraft (hence the name of the freight forwarder is also called a NVOCC), so the freight forwarder will deliver the cargo to the shipping company or airline for transport。
At the same time, most forwarders do not have their own fleet of vehicles or customs brokers, so customers can take delivery (pick up the goods from the customer's warehouse and deliver them to the forwarder's warehouse).。When customs clearance is required, freight forwarders can also contact the fleet and customs brokers to complete the corresponding customs clearance tasks。
Third, the goal of freight forwarders is to get paid for their services, which is also the main goal in most service companies。But for the freight forwarding sales itself, to consider the overall interests and their own interests, long-term interests and short-term interests corresponding。For long-term transactions, whether it is necessary to make concessions on local or short-term profits is a problem that freight forwarders need to carefully consider。